The Book of Business Etiquette - Nella Braddy Henney (top 10 non fiction books of all time TXT) 📗

women who live there have called upon her before she begins to entertain them.

In large cities where it is impossible to know everyone this rule is practically disregarded, and business men invite one another and ask their wives to do the same according to the way convenience and chance make most natural. Women whose husbands are longest in the employ of a firm, or whose husbands hold high positions, as a rule call first on the wives of newcomers or subordinates.

It all comes to the same thing whether it is in a city or a small town or the country. Those who are already established in the neighborhood or the business extend the right hand of welcome and good fellowship to those who are not.

In order to bring their employees together socially most big houses now give various entertainments such as picnics, parties, dances, and banquets. They are in no way different from other entertainments of the same kind so far as the etiquette of behavior is concerned. Formal dances and banquets in the evening require evening dress just the same, except with that very enormous group (to which most of us belong) who do not own evening dress. This does not mean that evening parties must be foregone by this group or that they should hire gala attire for the occasion, but simply that the men wear their business suits and the girls their “Sunday” dresses. It is just as correct, it is just as much fun, and it is infinitely wiser than giving a dollar down and a dollar a week for a décolleté gown or a swallow-tail outfit.

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XIV LADIES FIRST?

Most girls who are in business are there to earn a living.

It is true that an increasing number of wealthy girls who are under no necessity to work but who want a definite place in the economic life of the world are entering business every year, but the great army of workers is made up of those who enter business because they are driven into it (driven, many of them, while they are yet very young), because it is the only way in which they can have their own money, or because it is the only way in which they can raise their standard of living.

The majority of business girls come from the homes of parents in moderate circumstances. They have had advantages—a high-school or a college diploma, a certificate from a business school, travel, specialized training—and all these they have added to their business capital. In many instances the opportunities they have had have not been brilliant, but every opportunity, however small, carries with it the responsibility to make the best of it. Upon these girls, since they outnumber the others and because they have had advantages (a high-school education is an enormous advantage if you are looking at it from the point of view of a person who wanted one but was not able to get it), rests the responsibility of setting the pace for others. And the standard of behavior for the business girl, whether she be rich or poor or in between, is the same.

The wealthy girls who enter business deliberately are usually followed by the same sensible impulse that started them on their careers, and, as a rule, they conduct themselves with dignity and modesty. The wealthy girls who, through a turn of fortune have been forced into work and have gone unwillingly, are another matter. “The rudest girls we have,” is the testimony of most people who have to deal with them. Conventional social charm and poise they may have but they are without that finer sense of courtesy which makes them accept whatever fate gives them and make the best of it. The fading splendor of the days of plenty envelops them like a cloud—remember that we are speaking of the unwilling ones—they lose themselves in self-pity, and the great fun that comes from good work they miss entirely.

Many of the poor girls in business have never known anything but poverty, and their lives have been cast among people who have never known anything else. They have had no home training in the art of behavior (for the people at home did not know how to give it to them). No one has ever told them how to dress or act but there have never been lacking those to condemn them when they dressed foolishly or acted indiscreetly. “The silly little things,” they say (and oh, how superior they are when they say it). Employers agree, for, after all, it is true, and the silly little things hold their jobs until they are married, until they are fired, or (and this happens frequently) until they wake up, and then they are promoted to something better. We cannot expect girls like these, who have grown up without contact with the gentler side of life, to begin with a high standard of behavior, but we can (and do) expect them, once they have been brought into touch with better things, to raise their standard. It is no disgrace for a girl to begin in ignorance and squalor; the disgrace lies in staying there.

First of all, the dress of the business girl. Most of the ill-breeding in the world is due to ignorance. Ignorance of the laws of beauty and taste causes one to make a display of finery, and over-dressing is a mark of vulgarity whether one can afford it or not.

The girl does not live—we believe this is right—who does not love pretty clothes. But the average girl does not have money to spend lavishly for them. Her salary, as a rule, is not princely, and there are often financial as well as moral obligations to the people at home. She cannot have Sunday clothes and everyday clothes. She must combine the two with the emphasis on the latter.

A few years ago it was almost impossible to accomplish this, but manufacturers have recognized her needs and are now making clothes especially for her—plain dresses in bright colors and dark dresses with a happy bit of trimming here and there, neat enough to pass the censorship of the strictest employer, pretty enough to please the most exacting young girl.

A woman is no longer thought eccentric if she wears low heels. The modern flapper is too sensible for such nonsense as French heels for standing all day behind the counter. Manufacturers have discovered this also, and are making shoes with low heels and broad toes quite as pleasing as the French monstrosities and infinitely more comfortable.

A business girl—or any girl, for that matter—should take pains with her hands and her hair. Coiffures that might be appropriate in a ball room are out of place in an office, and heavily jeweled hands, whether the jewels are real or imitation, are grotesquely unsuited to office work. (So are dirty ones.)

Hair that is glossy and tidy, hands that are clean and capable, dress that is trim and inconspicuous—add to these intelligence, willingness, good health, and good manners and there is not much left to be desired.

Certain positions expose girls to the temptation of dress more than others. She, for instance, who all day handles lovely garments or she who all day poses before long mirrors in exquisite gowns that other women are to wear—can one expect these girls to go merrily home at night to a hall bedroom with a one-burner gas jet and a mournful array of old furniture? They have a problem that the girl in a glue factory or a fish cannery does not have to meet—at least not in so concrete a form. At the same time they have an opportunity that these other girls do not have, and it rests with them whether the opportunity or the temptation gets the upper hand.

Positions in which girls are thrown into close contact with men expose them to temptation of another sort. It is in its most acute form when it brings a poor girl into more or less intimate association with a rich man. Once, a very long time ago, a king married a beggar maid and they lived happily ever after. People have not stopped writing and talking about it yet, although it is many centuries since it happened. It is true that once in a very great while a girl marries her father's chauffeur or her brother's valet and finds later that she has acted wisely; but these are rare exceptions to the general rule, for the result usually is unhappiness. Such marriages are always the occasion for big headlines in the paper, usually a double set of them, for, in most instances, the divorce follows within a year or so.

It is a dangerous thing for a girl to receive attentions indiscriminately from men, especially those who drift across her horizon from the great world outside. It is dangerous (is it necessary to add that it is incorrect?) for a manicurist to accept presents from the millionaire whose hands she looks after. It is unwise for any girl to accept expensive gifts from a man who is not her fiancé.

There are exceptions to this rule, as indeed to every other. At Christmas or at the time a ceremony or an anniversary employers sometimes give their secretaries or another trusted employee a beautiful gift, and it is within the bounds of propriety for the employee to accept it. Often when he has been away from the office for several weeks a man presents his secretary a gift to express his gratitude for the capable way in which she has managed affairs in his absence, and this gift the secretary is privileged to accept. Gifts are seldom presented except where the association has been a long and highly satisfactory one.

But the girl who goes to the theatre with a man about whom she knows nothing except that he has the price of the tickets is running a serious risk. She is violating one of the most rigid principles of etiquette and she is skating perilously out beyond the line marked off by common sense. Nearly every man can, and does, if he is the right sort, present credentials before asking a girl if he may call or if he may escort her to a place of amusement. There are instances in romantic stories and in real life where a man and a maid have met without the help of a third party and have entered upon a charming friendship. They are rare, rarer in fact than in fiction. It is banal to say that a girl can usually tell. But she can, and if she has any doubt (and this is true of all her relations with men) she should have no doubt. She should stop where she is.

Where men and girls work together in the same building or in buildings near one another they often go to the same restaurant for lunch. It is natural that they should sometimes sit together at the same tables. It is correct for a man to sit at a table where there are already only girls (if the girls are willing), but it is not correct for a girl to sit at a table where there are already only men (however willing the men may be). In these mixed groups each person pays for his or her own lunch. It is not even necessary for the man, or the men, as the case may be, to offer to do so, and it is a distinct breach of the rules of etiquette for a girl to allow a man to pay for her lunch under such circumstances.

The only time when it is correct for a man and a girl who are associated together in business