Guide to Hotel Housekeeping - Mary E. Palmer (portable ebook reader TXT) 📗

the scene, she has not the heart to reprove them. Herein she tastes an old joy of girlhood. It is Christmas. She slips back to her own room and into bed again. The airs of "Killarney" and "The Wearing of the Green" die away, and the house is quiet.

Miscellaneous Subjects.

The housekeeper should furnish the houseman with a synopsis of his duties every morning.

In addition to this, he has, of course, his regular duties—sweeping halls, dusting, cleaning cuspidors, washing windows, hanging curtains, moving furniture, laying carpets, and cleaning lights. Sweeping roofs and keeping gutters clean fall to his share also. Fortunate indeed is the housekeeper that can have a houseman for each floor. A skull cap and an over-all suit would be appropriate apparel for the houseman.

Any defective plumbing in bathrooms should be promptly reported by the housekeeper. Sometimes a guest will justly complain that the faucet in the bathtub is out of order, and the water trickling all night keeps him awake.

A tray under the ice-water pitcher will save the table or dresser.

The soul of the housekeeper faints within her when a guest complains that he has been given a room reserved for "plain drunks." He calls attention to the fact that the carpet is patched in thirteen places, and at least as many patches of paper are in evidence on the wall.

The sweepers require special care. The maids should bring them to the linen room once a month where they are oiled. Never empty the sweeper by pulling the pan down, as this breaks the spring, causing the pan to drop lower than the brush, and the sweeper fails to pick up the dirt. A Bissell sweeper in the hands of a skillful maid will last three years.

Season for Repotting House-Plants.

September is the season for repotting house-plants. As flowers are such important factors of civilization speaking to us of nature's God, it is surprising that more plants are not seen in hotels, and that more proprietors do not adopt this ingenious plan of beautifying their dining-rooms and corridors, using palms instead of those cheap artificial roses which are so conspicuous in third-rate hotels.

The stately palm lends an air of refinement that nothing else can give. The greatest obstacle to the growth of house-plants is dust. The palms, azaleas, and rubber plants may be sponged occasionally to keep them clean and healthy. Other plants may be taken to the bathroom and given a shower-bath. In the summer time, two or three times a week is often enough for watering the house-plants. In winter, once a week is sufficient.

Why Hotel Employees Fail to Rise.

The reasons why some people never rise above commonplace positions should be made clear to all that seek employment or better conditions. In every field, there are those that never take the initiative, and they make up the great majority. They are apparently afraid of doing too much work, or of making themselves generally useful, or of doing some bit of work that has not been assigned them, for which they might not be paid, forgetting that the world's greatest prizes are generally bestowed on the individual who does the right thing without being told.

If we wait to be told our duties, we cease to be moral agents and are mere machines, and, as such, stationary in place and pay.

If you would succeed, cultivate self-confidence, which is one of the foundation stones of success. Rest assured your employer knows the difference between "bluff" and the real thing. "Nerve" will not win in the long run. It may accomplish temporary advantage, but there must be something back of "nerve."

Practice self-control. If you can not control yourself, you can not control others. When the commander riding in front of his army takes to the woods in the face of the enemy, he can only expect his troops to follow his example. Anger is an unbecoming mood. In serenity, lies power.

Keep busy. Improve each moment. Do not be afraid of too much work. The office-boy that sits around watching the clock, as if he might be waiting for his automobile to take him home, will never own the hotel.

The superintendent that has not enough patience to instruct properly a beginner may lose valuable assistants and can not hope to achieve a great enterprise.

Do not become discouraged and resign your position because it is not up to your ideal. It may be better to bear with the ills you have than fly to others you know not of.

Suggestions in Case of Fire.

It is hard to tell a housekeeper what to do or what not to do in case of fire. No two hotels are alike, and no two fires occur in the same way. Circumstances are to be considered first. Much depends on the location and the progress of the fire, and whether it is night or day. It is an old maxim "that fire is a good servant but a hard master." Shakespeare wrote: "A little fire is quickly trodden out, which, being suffered, rivers cannot quench." It is bad policy to delay sending in the alarm to the fire department. Many persons put off this important duty until it is too late. They reason that it might alarm the guests and cause a panic and that they will be drowned out. Thus they battle with the flames with the incomplete fire apparatus belonging to the hotel, refusing the petition to turn in an alarm to the fire department until the fire has gained such headway that it is impossible for even the skilled firemen to put it out. Thereby jeopardizing the lives of the hotel guests and also the lives of the firemen. No general in command of an army, no hero in battle deserves more praise than do these courageous men who hourly risk their lives to save lives and the property of others. Minutes count for something in a fire. The fire department can quickly and quietly put out a small fire, and the guests of the hotel may never know that a fire has occurred until it is all over. Panics usually follow when the people are face to face with the flames, and not at the sight of the fire department in front of the hotel. To a sensible mind, the fire engine and firemen should bring a feeling of safety. A feeling that if the hotel is on fire, the fire will soon be extinguished. Keep cool; don't run, and don't talk or give orders in an excited tone. Should a fire occur in a single room, close the door of that room to prevent the flames from spreading, and go to the nearest fire hose rack, and attach the hose to the plug and take the nozzle end to the door of the room in which the fire is started, then go back and turn on the water. If the water is turned on before the hose has been carried it will make the hose too heavy for one person to carry, especially if you have to climb a stairway or go any great distance; a fire hose when full of water is very heavy. The housekeeper should never desert the hotel in case of fire. She has in her possession keys to all doors. She is familiar with the location of windows and fire escapes, and the location of the fire extinguishers and axes. She knows the position of all stairways, particularly the top landing and scuttle to the roof. She knows where all fire proof doors are located, where the water pails are kept and she can render the firemen great service in directing them to a more advantageous position. All doors should be unlocked so that the firemen can have free access without breaking them in and causing delay. The doors, however, should be kept closed to prevent the fire spreading. The rapidity with which a building is consumed by flames is due to the wind and the draughts from stairways, open doors and windows and elevator shafts. The walls of elevator shafts and all vertical openings should be built of non-combustible material, such as brick and mortar and all elevators should be equipped with automatic traps. In case of a fire on the first floor, the automatic trap would fall when a certain degree of heat was reached and thus prevent the fire from reaching the second floor, and the progress of the fire would be delayed.

All fire hose should be tested every six months. A leak may have caused the hose to become worthless. All hose should be attached to the fire plug at all times and the little wrench for turning on the water should be tied to the rack where the hose is kept. All these essentials should be examined and carefully scrutinized by every housekeeper and chambermaid. A fire can make great progress while some inexperienced person is fumbling with and trying to attach the hose and turn on the water. There should be a red light in the hall in front of the fire escape window; a red light can be seen better than a white one. The view of the fire escape window should never be obstructed by any kind of a curtain.

All hotels should have a stand pipe, it will reduce the rate of insurance one-third.

Although few people know how to escape down a rope fire-escape, every room in the hotel should be equipped with one. All fire departments should have a life net; dropping into a life-net is not so hazardous as sliding down a rope when one is ignorant of the proper way to do it. The life nets are made of woven rope with springs, and are 10 feet in diameter. The firemen hold this net and persons dropping into it can be saved.

The Kirker Bender spiral tube fire-escape is the best and safest. In one minute 200 persons can slide through the Kirker Bender, to absolute safety. It is a very expensive fire escape, but expense should not be considered when building fire-escapes. There should be a fire-alarm box in every hall. Should a fire occur, on a floor where there is no fire-alarm box, a messenger would have to be dispatched to the office before the fire company could be notified. Some hotels have no fire-box at all. The fire-box being located a block away from the hotel. Fire-boxes can be put in hotels with very little expense. It is an old saying—"An ounce of prevention is worth a pound of cure." This is especially true in the case of fire prevention. If the following precautions are taken, fires from accident or spontaneous combustion seldom occur.

Fire Prevention.

Keep your hotel clean and never allow rubbish, such as paper, rags, cobwebs, old clothing and boxes to accumulate in closets and unused rooms. Don't allow coal oil lamps to be used by women patrons for the purpose of heating curling irons. Never put up gas brackets so they can be swung against door casings or immediately under curtains. Never keep matches in any but metal or earthen safes. Never keep old woolen rags that have been used in oiling and cleaning furniture, or waxing floors, unless in a tin can with a tin lid.

Origin of Fires.

Fires are the results of accidents, of spontaneous combustion, and of design. If they have been accidental, the cause can generally be discovered, and it will be found, that they might have been prevented. Carelessness and negligence are the cause of over two-thirds of all fires.

Electrical fires are caused from electric light wires lying against wood or iron, or coming in contact with water. A stream of